FAQ

Q: Can I get the utility connections the same day I apply for them?
A:
Generally, no. However, you will get electricity and water connections mostly within three days. Internet and natural gas subscriptions take from one week to two weeks depending on the work volume of technicians.

Q: Do I have to pay a deposit at any stage?
A:
Yes, while applying for electricity, water, and natural gas subscriptions, you will deposit an amount which you will be refunded when you cancel your contract with these utility companies. Internet companies, on the other hand, do not ask for a deposit.

Q: Do you pay a fixed price for energy consumption in Turkey?
A:
No. Electricity company’s and local municipality employees visit your property and check your water and electricity meters monthly, and they leave your bills in your post box. You pay for what you use.

Q: Do you pay a lot for your utility bills in Turkey?
A:
Utility services are cheaper than in most of the European countries. According to statistics in 2018, Turkey ranks 16th  in the ranking of the world’s most expensive energy prices.

Q: How can I pay my utility bills in Turkey?
A:
You can pay your bills at the banks, post offices, and bill payment centers in Turkey. Besides, you can pay them by using online banking. You can also make automatic payment orders for your utility bills. In this way, your bills will be purchased from your bank account or credit card as soon as you have enough balance.

Q: Can I apply for the utility connections by myself as a foreigner?
A:
Yes. However, generally, officers can not speak English or any other foreign language. It is advised to make these applications with someone who can translate the dialogues with the officers for you. Experienced agents of Istanbul Homes are with its customers all through the process, to prevent communication gaps and finish these tasks in a more smooth way.

Q: Can someone else get the utility subscriptions for me?
A:
In Turkey, utility connections can be made with a power of attorney. If you prefer, you can leave a power of attorney with us so that our experienced team will get the connections on your behalf.